Yes. If there are any problems with an item, you can send it back to us and we’ll be pleased to replace it free of charge. If the item can no longer be delivered, the money will be refunded in cash or in the form of a voucher. You must notify us of any problems within seven days of receiving the item. However, we assume no liability for damage caused during shipping by the postal/delivery service. For more information, please refer to our

No, this isn’t possible. We want all of our magazines to be available for all customers. So you have to order the magazine in our online shop.

We usually sell all copies of the magazines offered in our shop. Some publishers and distributors offer the retailer the option of returning any unsold magazines. However, because our range includes magazines from countries such as Australia, the USA and the United Kingdom, sending them back would involve considerable effort in terms of logistics and would also be very expensive. We therefore choose not to return any unsold magazines. At the same time, this allows us to also offer our customers older or out-of-print magazines.